Partner, Head of volume operations
Joanne is a Partner at Hugh James and is Head of Volume Operations at Hugh James Involegal LLP; she has been central to the development of Involegal since the company launched in 2010.
Qualifying as a property solicitor with Hugh James in 1997, she has extensive experience in dealing with commercial, residential and secured lending transactions and has a comprehensive insight in to all aspects of the delivery of these services to our lender clients and, importantly, their customers.
As well as directing operations, Joanne is experienced in the innovative use of technology and process re-engineering to deliver streamlined solutions across a range of legal services, achieving the highest levels of customer service and maximising cost efficiency for clients. At market peaks, she has managed teams of over 150 people delivering in excess of 60,000 transactions per annum for the UK’s leading banks and building societies.
Trained: Hugh James
Partner at Hugh James: 2005
Partner and Head of Volume Operations (Hugh James Involegal LLP): 2010 to date
City University, London: LL.B (Hons) Business Law 2:1 : 1994
College of Law, Guildford: Diploma in Legal Practice (Commendation) : 1995
Memberships / External appointments